Seller Customers

Seller

The Customers page lists the registered customers who have bought from you, with how much they have spent and how many orders they have placed.

Go to Customers in the Seller Panel.

Each row shows:

• Customer / Email / Gender — the customer's name, email and gender;
• Revenue / Order Count — what the customer has spent with you and how many orders they have placed;
• Status / Group — whether their account is Active or Inactive, and their customer group.

Revenue is the invoiced total of your orders from that customer, not counting cancelled or closed orders. Order Count includes every order, even cancelled and closed ones.

Find a customer

Search by name, or click Filter to narrow the list by Customer, Email, Status or Group. Click a column heading to sort by it; Revenue and Group can't be sorted. When email addresses are masked, you can't search, filter or sort by email.

Good to know

• Customers who checked out as guests aren't listed.
• When the store doesn't let sellers see customer details, email addresses are replaced with asterisks. See Can View Customers in Sellers settings.
• To message a customer who has written to you, see Communications. For trends over time, see Seller Reports.
• Team members need the Customers permission.