Becoming a Seller

Seller

Anyone can apply to sell on the marketplace from the storefront. This page covers creating a seller account, signing in, and resetting a forgotten password.

A seller account is separate from a customer account. It has its own email and password, and you sign in to it on Seller Login, not on the customer sign-in page.

Open the sign-up form

1. On the storefront, click the store icon in the header, next to the cart. The marketplace landing page opens.
2. Click the button in the banner, such as Open Store.

You can also open Seller Login and click Create your account.

Create your account

1. On the Become Seller form, enter your Name and Email.
2. Enter a Slug. It becomes the address of your shop page, for example /marketplace/urban-threads, and no other seller can use it.
3. Enter a Password of at least 6 characters, and enter it again in Confirm Password.
4. Fill in the fields under Additional Information, such as your Business Name.
5. Click Register.

The form opens Seller Login with the message Account created successfully. The store decides which extra fields appear under Additional Information. See Seller Attributes.

What happens next

• You receive a Seller Welcome Notification email, and the store admin is told about your registration.
• If the store approves new sellers, your account waits for approval. You'll get a Seller Approval Notification email once the admin decides.
• If it doesn't, your account is approved straight away, and you also get the Seller Approval Notification email.

Your shop starts with an inventory source called Default for your stock, and you can sell every product type until the admin changes it.

Your phone number isn't on the sign-up form, but it is required. You'll add it the first time you save your profile. See Manage Profile.

Sign in

1. Go to Seller Login.
2. Enter your Email and Password.
3. Click Sign In.

You land on your dashboard. If the store uses subscription plans, you land on your profile instead, where you can choose a plan.

Message	What it means
Please check your credentials and try again.	The email or password is wrong, or your account isn't available on this store's channel.
Your activation seeks admin approval	Your account hasn't been approved yet.
Your account has been suspended. Contact to admin for any query.	The admin has suspended your account.

Reset a forgotten password

1. On Seller Login, click Forgot Password?.
2. On Recover Password, enter your Email.
3. Click Reset Password. You receive a Reset Password Email.
4. Click Reset Password in the email. The link works for 60 minutes.
5. Enter your Registered Email, a new Password and Confirm Password.
6. Click Reset Password. Seller Login opens, and you can sign in with the new password.

Sign out

Click your profile icon at the top right of the Seller Panel, then click Logout.