Payment Management

Payment Management is how sellers get paid for what they've sold. A seller requests payment for their fulfilled orders, and the admin settles it from a central Seller Payout Management view that tracks what's owed, what's been paid, and what's still outstanding.

What you'll learn

• How a seller requests payment for an order
• How the admin reviews and pays sellers
• What the payout view and transactions ledger track

Requesting payment (seller)

After a seller has invoiced and completed an order, they can Request Payment for it from Sales → Orders. The request covers the seller's earning on the order — the invoiced total minus commission — and the button only appears when there's actually a remaining amount to pay and the order hasn't already been requested, paid, or refunded. Submitting sets the order's seller payment status to requested and notifies the admin.

Paying sellers (admin)

The admin manages every request under Marketplace → Sales → Payment Requests — the Seller Payout Management screen. Four summary cards give the whole picture at a glance:

• Payable Orders — how many orders are awaiting payout.
• Unpaid Payout Amount — the total still owed to sellers.
• Total Commission Earned — commission on orders already paid out.
• Unpaid Sellers — how many sellers are still owed, out of the total.

The grid lists each payable order with its gross amount, remaining total, seller total invoiced, the seller / shop, and total paid. Select Pay Now on a row, add a comment (for example, a bank-transfer reference), and confirm — the payment is recorded, the remaining balance updates, and the order flips to paid once fully settled.

Transactions

Every settlement is logged under Marketplace → Sales → Transactions, giving a full payment history — the seller, transaction ID, comment, and amount — with a detailed view per transaction that breaks the payment down by item (total, commission, seller total).

A seller sees their own side under Sales → Transactions, and can print a transaction as a PDF.

Payout statuses

An order's payout moves through pending → requested → paid; a refunded order shows refunded.

Settle many at once

To pay several sellers or orders together, use the bulk action on this screen — see Mass Payout Management.