Manage Profile
Your profile holds your shop's details: the name and logo customers see, your description and policies, your address and your contact details. Customers see much of it on your shop page.
Only the shop owner can open this page. To open it, click your profile icon at the top right of the Seller Panel, then click My Profile.
Complete your profile
You can't list products until the required details are filled in.
- Open My Profile.
- Upload your banner and logo. Use the menu on each image and choose Upload New Banner or Upload New Logo. A banner in a 3:1 ratio, around 1320×300 pixels, and a square logo fit best. Each image must be within the store's upload limit, 10 MB unless the store changes it.
- In General, check your Name, Email, Slug and Business Name, and enter your Phone.
- In Description, write your Business Description.
- In Address, enter your Address, City, Country, State and Postcode.
- Fill in the optional cards, such as Policies and Social Links.
- Click Save Profile.
You'll see Your Profile is updated successfully and receive a confirmation email.
If your store has more than one channel or language, choose it at the top of the page before you edit the fields marked with a channel or language name.
The profile cards
The store decides which cards and fields appear. By default they are:
| Card | Fields |
|---|---|
| General | Name, Email, Phone, Slug, Business Name |
| Description | Business Description |
| Policies | Return Policy, Shipping Policy, Privacy Policy |
| Meta Description | Meta Title, Meta Keywords, Meta Description, with a preview of how your shop appears in search results |
| Address | Address, City, Country, State, Postcode |
| Social Links | Facebook, Instagram, YouTube |
| Settings | Minimum Order Amount, Google Analytics ID |
Changing your Slug changes the address of your shop page, so links you have shared before stop working.
Minimum Order Amount is the least a customer must spend with you in one order. It appears when the store allows it.
Shop Information
The Shop Information card shows what the store has set for you. When the store uses subscription plans, it appears only while you have an active plan. You can't change it here:
- Admin Commission — the commission the store takes from your invoiced sales.
- Magic AI — whether Generative AI is on for your shop, your limit, and how many generations you have used. It appears when the store uses Generative AI. See Usage Limits.
- Restricted Categories — categories you can't use.
- Allowed Product Type — the product types you can sell.
- Payment Methods and Shipping Methods — what the store offers customers at checkout.
Where customers see your profile
Your banner, logo, business name and address appear at the top of your shop page. Your description and the policies you filled in appear in its About tab. See Seller Shop Page.