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Bookings

Seller

Sellers can sell bookable products, such as appointments, rentals, event tickets or table reservations. Each reservation a customer makes appears under Sales >> Bookings.

To create a bookable product, choose Bookable as the kind of product and fill in the Booking Type step. See Product Management.

The calendar

Go to Sales >> Bookings. The page opens on a calendar of the current week. Use the arrows to move between weeks.

The bookings calendar

Click a booking to see its Booking Details:

  • the Booking Date, which is the day the order was placed, and the booked Time Slot;
  • the Order Id, and the Price, which is the grand total of the customer's whole order, including other sellers' products and shipping;
  • the Status of the whole order, such as Done, Pending, Canceled or Closed;
  • the customer's name, email, phone number and billing address.

Click View Details to open the order.

The list

Click the list icon at the top right to see bookings as a table with the ID, Order ID, QTY, From and To. Use Filter to find bookings by date, and Export to download the list. Click the arrow icon on a row to open the order.

The bookings list

Bookings and orders

A booking is placed and paid for like any other order, so you handle it from Order Management:

  • Bookings have nothing to ship. When all your products in the order are bookings or other products with nothing to ship, the order is Completed once you invoice it.
  • Request payment for it in the same way as other orders.

Team members need Bookings, and Orders with View to open the order.